Are basic 3-5 day web designs taking months because of poor communication with clients?
If you were to create a basic business website without a client, how long do you think it would take for you to complete it? We asked 500 web designers, and they all agreed it would take around 3-5 days max.
As soon as a client or stakeholders become involved, the 3-5 day build turns into a 4-6 week project, and that is being generous.
Some simple websites can drag on for an entire year or more, which can literally kill your profitability.
Why does this happen? We surveyed 500 agencies and they all agreed the main reason being the constant back and forth that occurs with their clients. When you are using 10+ tools to communicate with your clients, it’s not surprising this is the outcome..
Atarim solves this problem by fixing your communications: with your clients, internally with your team, with contractors…everyone! With features all designed for your specific use case, you can ditch confusing emails and screenshots and stop using outdated forms of collaboration.
If only there was a simple way to collaborate with clients on web design
You get an email/Facebook message/SMS/Phone call from a client requesting a change on their website, but wait…What are they even asking for? Their first message was so confusing that you need to reply and find out exactly what they need, which results in an unclear screenshot being sent.
A request that should have taken around an hour to complete, has now dragged on for 3 days waiting for your client to reply. Not only does this waste your time, it causes frustration on all sides, straining client relations and causing work to take way longer than it should.
By using visual collaboration via Atarim, you get all of the information you need inside the request, making it super easy for you to get the work done without needing to ask any questions (even when your client is super vague with their request), including: exact request location on their live website, automatic generated screenshot of their view, status and priority of their task, detailed browser and resolution information and more…
How we help and how to start
Visual collaboration is just the start with Atarim. Every request that is made visually, is fed into the Atarim Dashboard; an all in one platform to serve every aspect of your agency or freelance design business.By logging into the Dashboard every morning, you get an overview of everything. See how many requests you have on each website, what your team has recently been up to and more.
View all requests inside the task centre or kanban board, where you can automatically login to your WordPress websites with one click, see the comments that have been made on tasks and activity updates on what’s been changed, making it super easy for you to stay on top of all work that needs to be done by you (or your team).
It’s easy to get started, and completely free. All you need to do is add a URL and you can get started within minutes by inviting your team and clients to start collaborating. The free version of Atarim gives you everything you need to visually collaborate and start cutting out the crazy back-and-forth that happens when working on a website.
The premium version gives you a lot more functionality to take it a few steps further!
True or False? You love answering emails and taking Zoom calls for basic web design revisions
That’s a trick question, of course you don’t love it. We ran our own agency for 10+ years and this was a constant thorn in our side, as we know it will be in yours. Even once you have a new process of working with your clients in place, they will always fall back to emails without fail, as this is what they are most comfortable with.
Atarim’s Email Support Desk is designed to put you in full control of your email support. Our ticketing system turns every request into an actionable task allowing you to assign team members, track time, set statuses and priorities and have all of your communications neatly organised in 1 place.
When your client sends an email, after converting it into a request, it will automatically filter (based on the sender’s email address) to a website, ensuring that you are never taken out of your new work flow when your client strays!
Does your agency have processes in place for collaborating with clients?
Having processes in place to collaborate with clients that are solid is a difficult thing to achieve in the world of web design . They always seem to go back to email, and truly it’s because they are so comfortable with it.
It’s time to get out of this habit, receiving confusing emails, late night messages over whatsapp and ad hoc zoom calls is enough to drive anyone crazy!
Atarim is a platform that is designed specifically for your use case. Visual collaboration empowers you, your team and your clients to collaborate smoothly. With all requests being fed into one platform where you can easily manage all of your team’s work, and keep your clients up to date with automatic notifications.
Atarim becomes your process, where you won’t need anything else to get the job done, increasing productivity across the board and keeping your clients happy.
It’s so easy, your grandma could use it, get started for free, add as many websites and client accounts are you want!
